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Contact us for any inquiries or questions you may have. We are here to help and provide excellent customer service. We are committed to responding to your messages in a timely manner.
Frequently Asked Questions
Find answers to common shopping-related inquiries, such as shipping policies, returns, exchanges, and product care instructions.
Our shipping process typically takes 3-5 business days within Australia. International shipping may take longer depending on the destination.
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please contact our customer support for further assistance.
To keep your jewellery looking its best, avoid contact with water, perfumes, and lotions. Store it in a cool, dry place when not in use.
Yes, we offer customization options for certain products. Please reach out to our customer support to discuss your requirements.
Yes, we offer gift wrapping services for an additional fee. You can select this option during the checkout process.
Still have questions?
Please contact Brooke for further assistance.
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